Lakeshore Diagnostics
Toronto, ON · front desk
0
Calls caught
Missed calls turned into conversations
0
No-shows prevented
Confirmed or rebooked by reply text
0 h
Front-desk hours back
Questions answered without a call
$0
Revenue protected
At ~$400 blended value per scan

July so far · this is the monthly report every Tier 2 clinic gets. If it doesn't earn its keep, cancel.

Live conversation

Missed-Call Rescue → Booking Agent
Simulated patient. Every reply comes from the clinic's own approved data.

Today's bookings

written into your calendar
1 awaiting staff
8:20 AM
M. Okafor
CT abdomen
confirmed
9:00 AM
J. Tremblay
Bloodwork panel · booked by agent, 11:52 PM
confirmed
10:40 AM
S. Petrov
X-ray, wrist · moved from 9:20 by reply text
rescheduled
11:20 AM
A. D'Souza
Abdominal ultrasound
confirmed
1:00 PM
R. Nguyen
MRI, knee · booked by agent, 7:14 AM
2:20 PM
K. Williams
Echocardiogram
confirmed
Mon
13
9
Tue
14
11
Wed
15
8
Thu
16
12
Fri
17
7

Booking Agent inbox

website chat + text
24/7view all →
12:34 PM
(416) 555-0182
Abdominal ultrasound · booked via rescue text
booked
11:58 AM
(647) 555-0230
“do you take walk-ins for x-rays?” · answered from clinic hours
answered
11:12 AM
(905) 555-0117
“can I get a copy of my referral form?” · outside approved data
handed to staff
9:47 AM
(416) 555-0095
Bloodwork panel · booked from website chat
booked

Missed-Call Rescue

every missed ring gets a text back
avg text-back 8sview all →
12:31 PM
(416) 555-0182
missed call → text-back in 8s
booked
11:03 AM
(647) 555-0412
missed call → text-back in 7s
in conversation
9:26 AM
(416) 555-0338
missed call → text-back in 9s
booked
8:41 AM
(905) 555-0264
missed call → text-back in 8s
no reply yet

No-Show Shield

reminders with test-specific prep
12 saved this monthview all →
7:00 AM
A. D'Souza
Abdominal ultrasound · “nothing to eat or drink for 8h”
confirmed by reply
7:00 AM
R. Nguyen
MRI knee · “no metal, arrive 15 min early”
confirmed by reply
7:00 AM
K. Williams
Echocardiogram · “no caffeine 4h before”
no reply — flagged
7:00 AM
M. Okafor
CT abdomen · “fast 4h, bring requisition”
confirmed by reply

Report-Ready Notifier

kills the “is my report ready?” call
results never sent by textview all →
12:29 PM
T. Ahmed
Bloodwork panel · “your report is ready for pickup”
notified
11:45 AM
L. Rossi
CT abdomen · “ready — front desk, bring ID”
notified
10:02 AM
P. Kaur
X-ray chest · “ready for pickup at front desk”
notified
9:15 AM
D. Chen
Ultrasound thyroid · “ready — staff can walk you through it”
notified
House rulesanswers from your data onlyno results ever sent by textstaff confirm every bookingunknown question = human handoffevery conversation logged