Lakeshore Diagnostics
Toronto, ON · front desk

Agent settings

Everything the agent is allowed to say lives on this page — your prices, your prep rules, your guardrails. Your staff approve every word. If it's not here, the agent hands the question to a human.

Approved answers

prices + prep, loaded from your own lists
staff-approved
$180
Abdominal ultrasound
No food or drink for 8h. Plain water is fine.
$160
Thyroid ultrasound
No prep needed.
$190
Pelvic ultrasound
Drink 1L of water 1h before. Don't empty your bladder.
$420
CT abdomen
Fast 4h. Bring your requisition.
$540
MRI knee
No metal. Arrive 15 min early for screening.
$95
X-ray (single site)
No prep needed. Walk-ins accepted before 4 PM.
$85
Bloodwork panel
Fast 12h. Water only.
$310
Echocardiogram
No caffeine 4h before.

House rules

always on — not configurable, by design
Answers from your data only
Prices, prep, and hours come from the approved lists on this page. Nothing is invented.
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No results ever sent by text
Patients get “your report is ready” and where to collect it. Never the contents.
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Staff confirm every booking
The agent creates a request. A human turns it into an appointment.
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Unknown question = human handoff
Anything outside the approved data goes straight to your staff, marked as a handoff.
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Every conversation logged
Full transcripts, auditable any time. Your data never trains anyone's AI model.
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