Lakeshore Diagnostics
Toronto, ON · front desk
No-Show Shield
A reminder two days out and a nudge the morning of — each with the exact prep for that test. Patients confirm or reschedule by reply, and a cancellation becomes a rebooking instead of a dead room.
12no-shows prevented this month
78%confirm by reply
5cancelled slots refilled
0patients arrived unprepped
No-Show Shield
reminders with test-specific prep7:00 AMconfirmed by reply
A. D'Souza
Abdominal ultrasound · “nothing to eat or drink for 8h”
7:00 AMconfirmed by reply
R. Nguyen
MRI knee · “no metal, arrive 15 min early”
7:00 AMno reply — flagged
K. Williams
Echocardiogram · “no caffeine 4h before”
7:00 AMconfirmed by reply
M. Okafor
CT abdomen · “fast 4h, bring requisition”
TMW 7:00 AMreminder scheduled
(416) 555-0182
Abdominal ultrasound · prep reminder queued for the new booking
YDA 6:00 PMrescheduled, slot refilled
S. Petrov
X-ray wrist · offered new slot after “can't make 9:20”
YDA 6:00 PMconfirmed by reply
T. Baptiste
Ultrasound pelvis · “drink 1L water 1h before, don't empty bladder”
YDA 6:00 PMconfirmed by reply
H. Yamamoto
Bloodwork panel · “fast 12h, water only”