Lakeshore Diagnostics
Toronto, ON · front desk
Report-Ready Notifier
The moment a report is ready, the patient gets a text saying where to collect it — never the results themselves. It kills the single most common call every lab takes.
43“ready” texts this month
~9 hfront-desk time saved
0results sent by text
100%picked up within 3 days
Report-Ready Notifier
kills the “is my report ready?” call12:29 PMnotified
T. Ahmed
Bloodwork panel · “your report is ready for pickup”
11:45 AMnotified
L. Rossi
CT abdomen · “ready — front desk, bring ID”
10:02 AMnotified
P. Kaur
X-ray chest · “ready for pickup at front desk”
9:15 AMnotified
D. Chen
Ultrasound thyroid · “ready — staff can walk you through it”
YDA 4:50 PMnotified
F. Abdi
MRI shoulder · “ready for pickup, open till 6 PM”
YDA 2:31 PMnotified
G. Kowalski
Bloodwork panel · “ready — front desk, bring ID”
YDA 11:20 AMnotified
N. Singh
Echocardiogram · “ready for pickup at front desk”
YDA 9:05 AMnotified
E. Martin
X-ray knee · “ready — staff can walk you through it”